Our Story

Hope and Comfort Inc.


our-storyMay of 2010 was a special month for the Feingold family. Grace, the daughter of Hope and Comfort Founder Jeff Feingold and his wife Loren, was turning two. Jeff and Loren, both active in their communities, not only wanted to celebrate this birthday but also wanted to share the importance of giving back with Grace. Instead of asking for gifts for Grace, the Feingolds requested that party guests bring items to be donated to the children’s organization Cradles to Crayons. Thanks to the generosity of party guests, Jeff was able to bring many clothing items, toys, and children’s hygiene products to Cradles to Crayons. These items were ultimately delivered to Catholic Charities.

Following the delivery of the items, Jeff received a phone call from Catholic Charities’ social worker Annemarie Elmore. During this phone call, Annemarie spoke with Jeff about one of the largest unmet community needs – toiletries. Jeff began providing personal care products to Catholic Charities and continued to talk to Annemarie and other nonprofits about the need for these basic items. Understanding the extent of this need and having a strong desire to help the community, Jeff created Hope and Comfort and achieved 501(c)(3) status in June of 2011.

Hope and Comfort has grown significantly since receiving 501(c)(3) status. The organization has seen an influx in requests, now averaging about five requests per week. To manage these growing requests, Hope and Comfort hired its first employee in August of 2014. Following this, the organization moved from its home base in Jeff’s garage to a storage facility that houses approximately 50,000 items. Over time, Hope and Comfort has also built a strong distribution network of organizations in Boston and beyond that are able to work with Hope and Comfort to get these products to those who need them most.

Even with all of this growth, Jeff continues to get assistance from his two star volunteers, daughter Grace and son Kenny, who eagerly help with sorting, packing, and distributing personal care items to the community.


  • May 2010 – Jeff and Loren Feingold take donations in lieu of presents for their daughter Grace’s second birthday party. Through their donations they meet a social worker that confirms that there is a huge need for personal care products in the community. This knowledge leads to the creation of Hope and Comfort.
  • September 2010 – Operating out of Jeff’s garage, Hope and Comfort begins partnering with local organizations serving those in need and makes its first donation of 250 tubes of toothpaste to Jewish Family and Children’s Service’s Family Table in Waltham, MA.
  • January 2011 – Hope and Comfort hits 1,000 items distributed.
  • June 2011 – Hope and Comfort is granted 501(c)(3) status.
  • November 2012 – Hope and Comfort hits 15,000 items distributed.
  • January 2014 – Hope and Comfort hits 30,000 items distributed.
  • August 2014 – Hope and Comfort hires its first full-time employee.
  • November 2014 ­– Hope and Comfort partners with Boys and Girls Clubs of Boston and nursing students from Mass General Hospital to provide products and hygiene lessons to Boston’s youth, marking our first partnership in health education.
  • November 2014 – Hope and Comfort hits 50,000 items distributed.
  • December 2014 – Hope and Comfort moves into its first “official” storage space in Newton, MA.
  • February 2015 – Hope and Comfort launches its first program, Stock the Shelves, to supply local food pantries with personal care products.
  • April 2015 – Hope and Comfort launches the Soap for Hope program with Boys and Girls Clubs of Boston to provide toiletries kits and hygiene education to youth in Boston.
  • October 2015 – Hope and Comfort hits 100,000 items distributed.
  • November 2015 – Hope and Comfort celebrates the grand opening of its first office and warehouse space, allowing for the storage of tens of thousands of products and the ability to host larger volunteer events.
  • April 2016 – Hope and Comfort hits 150,000 items distributed.
  • August 2016 – Hope and Comfort hits 200,000 items distributed.
  • November 2016 – Hope and Comfort hits 250,000 items distributed.